Raw Fit Miami, LLC (DBA: Raw Fit 305)
1756 N. Bayshore Drive, Suite 119, Miami, FL 33132
Last Updated: May 8, 2025
Effective Date: May 8, 2025
Introduction
Raw Fit Miami, LLC, doing business as Raw Fit 305 (“Raw Fit 305,” “we,” “our,” or “us”), is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy (“Policy”) describes how we collect, use, disclose, and protect information about you when you:
- Visit our website at darkred-viper-203376.hostingersite.com and any subdomains (“Site”);
- Download or use our mobile application (“App”);
- Purchase memberships, class packages, or personal training services;
- Visit or participate in activities at our physical studio located at 1756 N. Bayshore Drive, Suite 119, Miami, FL 33132;
- Contact us by phone, email, or through our social media channels;
- Otherwise interact with us in connection with our services (collectively, the “Services”).
By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree to this Policy, please discontinue use of our Services.
This Policy is governed by the laws of the State of Florida.
Table of Contents
- Information We Collect
- How We Collect Information
- How We Use Your Information
- How We Share Your Information
- Health and Fitness Data
- Cookies and Tracking Technologies
- Data Retention
- Data Security
- Your Privacy Rights
- Children’s Privacy
- Third-Party Links and Services
- Changes to This Policy
- Contact Us
1. Information We Collect
We collect several categories of personal information depending on how you interact with us.
1.1 Information You Provide Directly
- Account Information: When you create an account, we collect your name, email address, phone number, date of birth, and password.
- Membership and Booking Information: To purchase a membership, class pack, or book a class or personal training session, we collect your name, address, email address, phone number, date of birth, and payment information.
- Health and Fitness Information: We may ask you to provide health history, current fitness level, medical conditions, injuries, or limitations that may affect your ability to safely participate in our programs. This information is used solely to ensure your safety and tailor your fitness experience.
- Liability Waiver and Release Information: When you sign our waiver and release of liability, we retain the completed document, including any health disclosures you provide.
- Payment Information: Credit or debit card details, billing address, and other financial information necessary to process transactions. Payment card data is processed and stored by our PCI-DSS compliant third-party payment processor; we do not store full card numbers on our systems.
- Emergency Contact Information: We may collect the name and phone number of an emergency contact for use only in the event of an emergency at our facility.
- Communications: Records of your correspondence with us, including inquiries, feedback, complaint submissions, and customer support interactions.
- Voluntary Submissions: Information you provide when completing surveys, entering promotions, submitting reviews, or interacting with us on social media.
- Job Application Information: If you apply for a position with us, we collect your name, contact information, work history, education, and any other information included in your application materials.
1.2 Information Collected Automatically
When you use our Site or App, we automatically collect:
- Device and Log Data: IP address, browser type and version, operating system, device identifiers, access times, pages viewed, and referring URLs.
- Usage Data: Information about how you navigate and interact with our Site or App, including features used, content viewed, and actions taken.
- Location Data: Approximate location derived from your IP address, or precise location if you grant permission through your device settings.
- Cookie and Tracking Technology Data: As described in our Cookie Policy and our standalone Cookie Policy document.
1.3 Information from Third Parties
- Third-Party Booking and Fitness Platforms: If you book classes or purchase services through third-party platforms (e.g., ClassPass, Mindbody), we may receive information about you from those platforms.
- Payment Processors: Our payment processor may provide us with transaction confirmations and limited billing details.
- Social Media Platforms: If you connect your social media account or interact with our social media pages, we may receive information consistent with your privacy settings on those platforms.
- Wearables and Fitness Apps: If you choose to integrate a third-party fitness device or application (e.g., Apple Health, Garmin, Fitbit) with our services, we may receive performance data such as heart rate, calories burned, and workout metrics.
2. How We Collect Information
We collect information through the following means:
- Directly from you when you provide it via our Site, App, in-studio forms, or communications;
- Automatically through cookies, pixels, SDKs, and similar tracking technologies when you use our digital Services;
- From third-party partners, platforms, and service providers as described above;
- From security cameras installed at our studio premises for safety and security purposes.
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Providing Our Services
- Creating and managing your member account;
- Processing membership enrollments, class bookings, and personal training appointments;
- Processing payments and maintaining transaction records;
- Communicating with you about your account, bookings, and appointments;
- Managing your waiver and release of liability;
- Providing customer support.
3.2 Safety and Health
- Assessing your fitness and health information to ensure your safe participation in our programs;
- Using emergency contact information in the event of an emergency;
- Monitoring and maintaining a safe environment at our studio.
3.3 Marketing and Communications
- Sending you promotional offers, newsletters, and information about Raw Fit 305 programs and events, where you have consented or where we have a legitimate interest;
- Personalizing marketing communications based on your preferences and usage history;
- Conducting surveys, sweepstakes, and contests.
You may opt out of marketing communications at any time by following the unsubscribe instructions in any email we send or by contacting us directly.
3.4 Improving Our Services
- Analyzing usage patterns and trends to improve our Site, App, and Services;
- Conducting research and analytics to better understand our members’ needs;
- Developing new features, classes, and programs.
3.5 Legal and Compliance
- Complying with applicable laws, regulations, and legal obligations under Florida and federal law;
- Enforcing our Terms of Service, waiver agreements, and other policies;
- Protecting against fraud, unauthorized access, and other security threats;
- Responding to legal process, governmental requests, and law enforcement inquiries.
4. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
4.1 Service Providers
We share information with trusted third-party vendors and service providers who assist us in operating our Services, including:
- Payment processors (e.g., Stripe, Square);
- Booking and scheduling software providers;
- Email marketing and CRM platforms;
- Analytics and advertising technology providers;
- IT, hosting, and cybersecurity providers.
These providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Policy.
4.2 Business Transfers
If Raw Fit Miami, LLC undergoes a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change via our Site or by email.
4.3 Legal Requirements
We may disclose your information to comply with applicable law, legal process, or governmental requests, or to protect the rights, property, or safety of Raw Fit Miami, LLC, our members, or others.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
4.5 Aggregated or De-Identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you. We commit to not re-identifying such data.
5. Health and Fitness Data
We treat health and fitness information as sensitive personal data. This includes:
- Medical history, conditions, and injuries disclosed on intake forms or waivers;
- Fitness performance metrics collected or received through connected devices or applications;
- Body composition or physical assessment data collected during personal training consultations.
We use this information only to:
- Ensure your safe participation in our programs;
- Customize fitness programming and personal training services for you;
- Comply with applicable health and safety laws.
We do not sell health or fitness data. We do not use health or fitness data for advertising targeting purposes.
6. Cookies and Tracking Technologies
We use cookies and similar technologies on our Site and App. For detailed information about the types of cookies we use, their purposes, and your choices, please refer to our [Cookie Policy] (available as a separate document and on our Site).
7. Data Retention
We retain your personal information for as long as necessary to:
- Maintain your active member account and provide the Services;
- Comply with applicable legal and regulatory obligations (e.g., financial records retention under Florida law);
- Enforce our agreements and resolve disputes;
- Honor liability waiver documents as required by law.
When your information is no longer needed, we will securely delete or anonymize it in accordance with our data retention schedule.
8. Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- SSL/TLS encryption for data transmitted through our Site and App;
- PCI-DSS compliant payment processing;
- Access controls and authentication requirements for internal systems;
- Regular security assessments of our technology infrastructure.
No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your account has been compromised, please contact us immediately.
9. Your Privacy Rights
9.1 General Rights
Regardless of your location, you may:
- Access: Request a copy of the personal information we hold about you;
- Correction: Request that we correct inaccurate or incomplete information;
- Deletion: Request deletion of your personal information, subject to our legal retention obligations;
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
9.2 Florida Residents
Florida residents may have additional rights under applicable Florida law. We comply with the Florida Information Protection Act (FIPA), Fla. Stat. § 501.171, and will notify you in the event of a qualifying security breach affecting your personal information.
9.3 California Residents
To the extent you are a California resident and California law applies, you may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, delete, correct, opt-out of sale/sharing, and limit use of sensitive personal information. Please contact us to exercise these rights.
9.4 Exercising Your Rights
To exercise any of the above rights, please contact us at:
Raw Fit Miami, LLC
Attn: Privacy
1756 N. Bayshore Drive, Suite 119
Miami, FL 33132
Email: info@darkred-viper-203376.hostingersite.com
We will respond to verifiable requests within a reasonable time frame as required by applicable law. We may need to verify your identity before processing your request.
10. Children’s Privacy
Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.
Individuals between the ages of 13 and 17 must have a parent or legal guardian read and agree to this Policy and our Terms of Service on their behalf before using our Services.
11. Third-Party Links and Services
Our Site and App may contain links to third-party websites, applications, or services. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our Site or App.
12. Changes to This Policy
We may update this Policy from time to time to reflect changes in our practices or applicable law. We will indicate the date of the most recent update at the top of this document. For material changes, we will provide notice via our Site or by email to the address associated with your account. Your continued use of our Services after the effective date of any update constitutes your acceptance of the revised Policy.
13. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy, please contact us:
Raw Fit Miami, LLC (DBA: Raw Fit 305)
1756 N. Bayshore Drive, Suite 119
Miami, FL 33132
Email: info@darkred-viper-203376.hostingersite.com